Telephone Interviewing Room :
Well-equipped with 80 soundproof partitioned stations (with expandable capability), enables our interviewers to conduct interviews without disturbances.
Real Time Monitoring Room :
Allows our Supervisors and Quality Controllers to listen to the whole conversation between the interviewers and the respondents on the spot, to ensure compliance with required standards, and if necessary, to rectify irregularities and improve interviewers’ techniques.
Focus Group and In-depth Interviewing Facilities :
Difference sized meeting rooms, equipped with one way mirror viewing facilities, SI and A/V systems. Clients can choose to observe the groups and in-depth interviews via a LCD monitor in the viewing room or through the one way mirror. We also have DVD recording systems which allow us to provide video records of the focus groups and in-depth interviews for clients’ internal reference.